Privacy Policy

Scleversub is a digital services platform that lets you buy mobile data and airtime, pay electricity and TV bills, purchase exam pins, and manage a prepaid wallet. This policy covers scleversub.com and the Scleversub mobile applications.

• Account details — your name, username, email address and phone number, provided when you register.
• Transaction information — your wallet balance, funding history and a record of every purchase you make, including the phone number, meter number or smartcard number you are paying for.
• Security credentials — your password and transaction PIN, stored only as irreversible cryptographic hashes. We never store them in a form we or anyone else can read.
• Contacts — only if you tap the contact picker to select a phone number to recharge. The number you choose is used for that purchase. We do not upload, copy or store your address book.
• Device information — a push notification token so we can alert you about your transactions, and basic technical details such as your device type and app version.

• To create and secure your account and verify it is you making a purchase.
• To deliver the services you buy and credit your wallet when you fund it.
• To show you your transaction history and send receipts and service notifications.
• To detect and prevent fraud, and to meet our legal and regulatory obligations.
• To respond when you contact our support team.

We do not sell your personal information, and we do not use it for advertising or share it with advertisers.

We share only what is necessary to complete a transaction you have asked for:

• Payment providers — to issue the bank account you transfer into and to confirm when your payment arrives.
• Service providers — the telecoms, electricity and TV partners who fulfil your purchase receive the number, meter or smartcard you are paying for.
• Authorities — where we are legally required to disclose information.

If you enable fingerprint or face unlock, the check happens entirely on your device using your operating system's own security. Your biometric data is never transmitted to us and we never have access to it.

We keep your account and transaction records for as long as your account is open, and afterwards for as long as financial regulations require us to retain records of payments.

You can access and correct your details in the app at any time. You may request a copy of your data, ask us to correct it, or ask us to delete your account. Some transaction records must be retained to satisfy financial record-keeping rules even after an account is closed.

To close your account, see Delete your account.

Scleversub is not directed at children under 18, and we do not knowingly collect their information.

If we make material changes we will update the date at the top of this page and, where the change is significant, notify you in the app.

For any privacy question, or to request deletion of your account and data, contact Scleversub support on WhatsApp at 09066319005.